Guangdong Five-Star Health Industry Co., Ltd., proudly operating under the esteemed Hessen brand, is heralded as a global leader in the dynamic fitness equipment industry, renowned worldwide for its innovation and excellence. Our dedicated team, specializing in cutting-edge research, meticulous development, and precision manufacturing, is devoted to advancing innovation and engineering excellence that pushes the boundaries of what's possible. Our fitness solutions are cherished in over 50 countries, a testament to our unwavering global vision and steadfast commitment to delivering exceptional, top-tier fitness products.
At Hessen, our core belief is that fitness should be both profoundly effective and genuinely enjoyable. This belief drives our emphasis on scientific training principles and superior user experience, ensuring that our equipment is not just high-performance but also intuitive and luxurious. With esteemed ISO9001 and ISO45001 certifications, we consistently uphold the pinnacle of quality and safety standards in everything we create.
Our robust after-sales support system is a cornerstone of our business philosophy, guaranteeing seamless service and enduring value for our cherished customers. From advanced fitness machines to comprehensive strength training systems, Hessen inspires people worldwide to embark on a healthier lifestyle, elevate their fitness journey, and together, build a stronger future.
FACTORY EXHIBITION
MAIN PRODUCT
PRODUCT ADVANTAGES
USER FEEDBACK
WHY CHOOSE US
OUR EXHIBITION
PACKING & SHIPPING
Q1. Why do we choose you?
1. Factory direct supply, ensuring efficiency and cost-effectiveness.
2. A vast array of products: from robust strength equipment to commercial cardio equipment, and bespoke custom fitness solutions.
3. Expertise in professional OEM and ODM capabilities, tailoring solutions to your needs.
4. Unmatched strong and professional R&D capabilities, driving innovation.
5. A rigorous, strict quality control system for unmatched reliability.
6. Rapid response, swift delivery, and exceptional after-sales service. 7. A creative, professional design team to bring your visions to life.
Q2. What is the delivery port?
A: We offer FOB at China Tianjin Port, Qingdao Port, or Shenzhen Port for your convenience.
Q3. What are your payment terms?
A: We accept T/T with 30% as a deposit, and 70% due before delivery, ensuring transparency and trust.Before you make the balance payment, we'll provide you with product and package photos for peace of mind.
Q4. What is your delivery time?
A: Typically, we deliver within 10-30 days after receiving your advance payment, with timing dependent on order quantity.For select series, we have product frames readily available to expedite your order.
Q5. How about your spare parts?
A: We generously provide 2% of the total amount for easy-wear spare parts. Please consult our comprehensive spare parts list.
Q6. Do you test all goods before delivery?
A: Absolutely, we conduct a thorough 100% test of all goods prior to delivery to ensure the highest quality.
Q7: How do you make our business a long-term and good relationship?
A: By delivering exceptional products and quality, respecting every customer, and upholding the highest integrity, we foster long-term relationships, regardless of origin.
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