Guangdong Five-Star Health Industry Co., Ltd., under the esteemed Hessen brand, is a global pioneer in the fitness equipment sphere, recognized for setting benchmarks in innovation and excellence. Our dedicated team excels in research, development, and manufacturing, driving forward our mission to spark innovation and achieve engineering excellence in every piece of fitness equipment we create. With our products trusted in over 50 countries, we proudly embody a global vision committed to delivering superior fitness solutions that resonate across the world.
At Hessen, we passionately believe that fitness should seamlessly blend effectiveness with enjoyment, creating a holistic workout experience. This belief fuels our emphasis on scientific training principles and an unparalleled user experience, ensuring our equipment delivers high performance while being intuitive and supremely comfortable to use. Proudly holding ISO9001 and ISO45001 certifications, we adhere to the highest standards of quality and safety in our creations, ensuring peace of mind for our users.
Central to our philosophy is a robust after-sales support system, offering seamless service and lasting value, strengthening our long-term customer relationships. From cutting-edge fitness machines to comprehensive strength training systems, Hessen empowers global communities to embrace healthier lifestyles, elevate their fitness journeys, and forge a stronger future collectively.
FACTORY EXHIBITION
MAIN PRODUCT
PRODUCT ADVANTAGES
Product category
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Treadmills and motors
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Strength
training equipment
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Excise bike
|
Vulnerable parts
|
Warranty time
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5 year
|
5 year
|
1 year
|
1 year |
WHY CHOOSE US
OUR EXHIBITION
PACKING & SHIPPING
Q1. Why do we choose you?
1. We offer factory direct supply, ensuring competitive pricing and quality assurance.
2. Our extensive product range includes strength equipment, commercial cardio gear, and customizable fitness solutions tailored to your needs.
3. Benefit from our professional OEM and ODM capabilities, designed to meet diverse client requirements.
4. Leverage our robust and professional R&D capabilities, the backbone of our innovation.
5. Our stringent quality control system guarantees excellence in every product we deliver.
6. Experience quick response times, fast delivery, and exceptional after-sales service, driven by our expert design team.
Q2. What is the delivery port?
A: Choose from FOB China Tianjin Port, Qingdao Port, or Shenzhen Port for your delivery needs.
Q3. What are your payment terms?
A: Our payment terms are T/T 30% as a deposit, with the remaining 70% due before delivery. We ensure transparency by showing product and package photos before final payment.We will show you the photos of the products and packages before you pay the balance.
Q4. What is your delivery time?
A: Typically, our delivery window is 10-30 days post-payment, contingent upon order size and specifics.For certain product series, we have ready-to-ship product frames to expedite your order.
Q5. How about your spare parts?
A: We provide 2% of the total order value in easy-wear spare parts; please consult our comprehensive spare parts list.
Q6. Do you test all goods before delivery?
A: Absolutely, we conduct thorough 100% testing on all goods before dispatch to ensure exceptional quality.
Q7: How do you make our business a long-term and good relationship?
A: By delivering superior products with utmost sincerity and integrity, we foster strong, respectful, and lasting relationships with every customer, regardless of their origin.
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