Guangdong Five-Star Health Industry Co., Ltd., proudly operating under the esteemed Hessen brand, stands as a globally recognized beacon of excellence in the dynamic world of fitness equipment. Fueled by a passionate team specializing in cutting-edge research, innovative development, and precision manufacturing, we are unwavering in our commitment to driving groundbreaking innovation and engineering superiority. Our products, cherished in over 50 countries, are a testament to our global vision and unwavering dedication to delivering unparalleled fitness solutions of the highest caliber.
At Hessen, we hold a steadfast belief that fitness should be as effective as it is enjoyable, transforming every workout into a rewarding experience. Therefore, we focus on integrating scientific training principles with an enhanced user experience, ensuring our high-performance equipment is both intuitive and supremely comfortable. With the prestigious ISO9001 and ISO45001 certifications, we consistently uphold the pinnacle of quality and safety in every creation we offer.
A comprehensive after-sales support system lies at the heart of our business ethos, guaranteeing seamless service and enduring value for our esteemed customers. From state-of-the-art fitness machines to holistic strength training systems, Hessen empowers individuals globally to embrace healthier lifestyles, elevate their fitness journeys, and collaboratively build a stronger future.
FACTORY EXHIBITION
MAIN PRODUCT
PRODUCT ADVANTAGES
USER FEEDBACK
WHY CHOOSE US
OUR EXHIBITION
PACKING & SHIPPING
Q1. Why do we choose you?
1. Factory direct supply, ensuring you receive the best without intermediaries.
2. A diverse range of offerings: robust strength equipment, cutting-edge commercial cardio machines, bespoke custom fitness solutions.
3. Exceptional OEM and ODM capabilities, tailored to meet your specific needs.
4. Strong and highly skilled R&D capabilities driving our innovation.
5. A rigorous and meticulous quality control system that meets the highest standards.
6. Swift response times, expedited delivery, and exceptional post-sale services. 7. A professional design team dedicated to aesthetics and functionality.
Q2. What is the delivery port?
A: FOB at prime locations: China Tianjin Port, Qingdao Port, or Shenzhen Port, for your convenience.
Q3. What are your payment terms?
A: T/T 30% as a deposit, with the remaining 70% due prior to delivery.We will provide comprehensive photos of the products and packaging before you pay the balance, ensuring transparency and trust.
Q4. What is your delivery time?
A: Typically, delivery takes 10-30 days post receipt of your advance payment, contingent upon order size.For select series, we have product frames readily available to expedite delivery.
Q5. How about your spare parts?
A: We offer 2% of the total order value in easy-wear spare parts, with a detailed spare parts list available for consultation.
Q6. Do you test all goods before delivery?
A: Absolutely, a comprehensive 100% testing protocol is conducted before every delivery to guarantee quality and satisfaction.
Q7: How do you make our business a long-term and good relationship?
A: We provide superior products and quality, with respect for every customer. We ensure utmost sincerity and integrity, regardless of your origin.
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