Guangdong Five-Star Health Industry Co., Ltd., proudly operating under the prestigious Hessen brand, stands as a globally acclaimed leader in the fitness equipment industry. With an exceptional team dedicated to research, development, and manufacturing, we unwaveringly commit to pioneering innovation and achieving engineering brilliance. Our products enjoy the trust of users across over 50 countries, underscoring our global vision and unwavering commitment to delivering premium fitness solutions.
At Hessen, we envision fitness as both highly effective and delightfully enjoyable. We emphasize scientific training principles and prioritize user experience, guaranteeing equipment that is both high-performance and user-friendly. Boasting ISO9001 and ISO45001 certifications, we are committed to upholding the highest quality and safety standards in all our creations.
A robust after-sales support system lies at the heart of our business philosophy, ensuring seamless service and enduring value for our cherished customers. From state-of-the-art fitness machines to comprehensive strength training systems, Hessen empowers individuals worldwide to embrace healthier lifestyles and enhance their fitness journey, fostering a stronger future together.
FACTORY EXHIBITION
MAIN PRODUCT
PRODUCT ADVANTAGES
USER FEEDBACK
WHY CHOOSE US
OUR EXHIBITION
PACKING & SHIPPING
Q1. Why do we choose you?
1. Direct factory supply, ensuring quality and value.
2. A diverse selection of products: strength equipment, commercial cardio equipment, and custom fitness equipment designed to meet various needs.
3. Exceptional OEM and ODM capabilities to cater to your specifications.
4. Strong and expert R&D capabilities, driving innovation.
5. Rigorous quality control system ensuring excellence.
6. Prompt response, efficient delivery, and outstanding after-sales service. 7. Our team boasts a professional design expertise.
Q2. What is the delivery port?
A: We offer FOB options at China Tianjin Port, Qingdao Port, or Shenzhen Port.
Q3. What are your payment terms?
A: Payment terms include T/T 30% as a deposit and 70% before delivery.We ensure transparency by showing you product and package photos before you complete the balance payment.
Q4. What is your delivery time?
A: Typically, our delivery time spans 10-30 days post receiving your advance payment, contingent on order volume.Certain series have pre-existing product frames available for expedited delivery.
Q5. How about your spare parts?
A: We allocate 2% of the total order value for easily wear-and-tear spare parts. Please consult our spare parts list for details.
Q6. Do you test all goods before delivery?
A: Absolutely, we conduct a comprehensive 100% test prior to every delivery.
Q7: How do you ensure a long-term and positive business relationship?
A: We provide exceptional products and quality, respecting each customer with utmost sincerity and integrity, regardless of their origin.
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