Guangdong Five-Star Health Industry Co., Ltd., operating proudly under the renowned Hessen brand, is a globally celebrated leader in the fitness equipment industry. Our innovative spirit and excellence in quality have set us apart as pioneers in the field. With a passionate and dedicated team specializing in research, development, and manufacturing, we are unwaveringly committed to driving innovation and engineering excellence. Our team's expertise ensures the continual advancement and refinement of our products. Our trusted products grace over 50 countries worldwide, a testament to our global vision and unwavering commitment to delivering premium fitness solutions. This expansive reach reflects our dedication to enhancing the fitness experience across the globe.
At Hessen, we passionately believe that fitness should not only be effective but also an enjoyable pursuit. Our approach blends scientific training principles with user-friendly design to transform workouts into enjoyable experiences. That's why we emphasize scientific training principles and prioritize user experience, ensuring that our equipment is the epitome of high performance, while also being intuitive and comfortable to use. Experience the perfect balance of power and ease. Boasting ISO9001 and ISO45001 certifications, we diligently uphold the pinnacle of quality and safety standards in every creation. These certifications are a mark of our dedication to excellence and customer assurance.
A robust after-sales support system is at the heart of our business philosophy. This ensures not only seamless service but also long-term value for our esteemed customers, reinforcing our promise of satisfaction and reliability. From cutting-edge fitness machines to all-encompassing strength training systems, Hessen empowers individuals worldwide to adopt a healthier lifestyle, elevate their fitness journey, and together, forge a stronger future.
FACTORY EXHIBITION
MAIN PRODUCT
PRODUCT ADVANTAGES
USER FEEDBACK
WHY CHOOSE US
OUR EXHIBITION
PACKING & SHIPPING
Q1. Why do we choose you?
1. Benefit from factory direct supply, ensuring the most competitive pricing and fresh, new products.
2. A diverse array of products: from strength equipment, commercial cardio machines, to bespoke custom fitness equipment, we cover all needs.
3. Leverage our professional OEM and ODM capabilities, crafted to meet specific requirements and deliver unique solutions.
4. Relish in our strong and highly professional R&D capabilities, continuously pushing the boundaries of fitness technology.
5. Trust in our strict quality control system, meticulously ensured to meet the highest standards at every step.
6. Quick response, fast delivery, and excellent after-sales service. Our professional design team is ready to assist you with precision and creativity.
Q2. What is the delivery port?
A: FOB China at your convenience between Tianjin Port, Qingdao Port, or Shenzhen Port, ensuring prompt and efficient delivery.
Q3. What are your payment terms?
A: A straightforward T/T payment plan: 30% as deposit and 70% before delivery, ensuring a smooth transaction process.We will keep you informed with photos of the products and packages before you clear the balance, ensuring transparency and trust.
Q4. What is your delivery time?
A: Typically, it takes 10-30 days post receiving your advance payment, hinging on the order quantity for timely delivery.For select series, we maintain product frames readily available to expedite your order.
Q5. How about your spare parts?
A: We include 2% of the total amount for easily worn spare parts; please consult the spare parts list for detailed information.
Q6. Do you test all goods before delivery?
A: Absolutely, a 100% inspection is conducted prior to delivery to ensure quality and satisfaction.
Q7: How do you make our business a long-term and good relationship?
A: By consistently providing excellent products and quality, we respect every customer, offering the utmost sincerity and integrity, regardless of their origin.
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