Guangdong Five-Star Health Industry Co., Ltd., operating under the illustrious Hessen brand, stands as a globally acclaimed leader in the realm of fitness equipment. Our company is synonymous with innovation, precision engineering, and unparalleled excellence. With a dedicated team specializing in research, development, and manufacturing, we are committed to pushing the boundaries of fitness innovation and achieving engineering excellence. Our passion for creating groundbreaking fitness solutions is unwavering. Our exceptional products are trusted by fitness enthusiasts in over 50 countries. This trust is a testament to our global vision and our unwavering commitment to delivering top-tier, innovative fitness solutions that cater to diverse needs.
At Hessen, we champion the belief that fitness should be both effective and enjoyable. We aim to transform every workout into a pleasurable and rewarding experience. That's why we emphasize cutting-edge scientific training principles alongside an enhanced user experience, ensuring our equipment is not only high-performing but also intuitive, comfortable, and user-friendly. With ISO9001 and ISO45001 certifications, we uphold the highest standards of quality and safety in everything we create, ensuring our customers always receive the best.
A robust and customer-focused after-sales support system is at the core of our business philosophy, guaranteeing seamless service and unparalleled long-term value for our esteemed customers. From state-of-the-art fitness machines to comprehensive strength training systems, Hessen empowers individuals worldwide to embrace a healthier lifestyle, elevate their fitness journey, and build a stronger, more resilient future together.
FACTORY EXHIBITION
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WHY CHOOSE US
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Q1. Why do we choose you?
1. Factory direct supply ensures the best price and quality.
2. A diverse range of products including strength equipment, commercial cardio machines, and custom fitness solutions tailored to meet your needs.
3. Professional OEM and ODM capabilities to bring your vision to life.
4. Strong and professional R&D capabilities that keep us at the forefront of innovation.
5. A strict quality control system to guarantee excellence in every product.
6. Quick response, fast delivery, and exceptional after-sales service. 7. Our professional design team is dedicated to crafting stunning and effective fitness equipment.
Q2. What is the delivery port?
A: We offer FOB delivery from China Tianjin Port, Qingdao Port, or Shenzhen Port, ensuring flexibility and convenience.
Q3. What are your payment terms?
A: Payment terms include T/T 30% as deposit, with the remaining 70% due before delivery to ensure smooth transactions.We will provide you with detailed photos of the products and their packaging before you pay the balance, ensuring transparency and peace of mind.
Q4. What is your delivery time?
A: Typically, delivery takes 10-30 days after receiving your advance payment, depending on the order quantity, ensuring timely fulfillment of your needs.For certain series, we have product frames readily available, expediting the delivery process.
Q5. How about your spare parts?
A: We provide 2% of the total order amount in easy-wear spare parts. Please consult the spare parts list for details, ensuring your equipment remains in top condition.
Q6. Do you test all goods before delivery?
A: Yes, we conduct a 100% thorough test before delivery to ensure each product meets our stringent quality standards.
Q7: How do you make our business a long-term and good relationship?
A: We deliver excellent products and quality, treating every customer with the utmost respect, sincerity, and integrity, fostering enduring partnerships across the globe.
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