Guangdong Five-Star Health Industry Co., Ltd., proudly operating under the esteemed Hessen brand, stands as a globally acclaimed leader in the dynamic fitness equipment sector. With a passionate team dedicated to cutting-edge research, innovative development, and precise manufacturing, we are steadfast in our mission to drive innovation and engineering excellence in every product we craft. Our products, trusted across more than 50 countries, embody our global vision and unwavering commitment to delivering top-tier fitness solutions that meet the diverse needs of our international clientele.
At Hessen, we passionately believe that fitness should be a harmonious blend of effectiveness and enjoyment for all. This belief drives our focus on scientific training principles and exceptional user experience, ensuring our equipment is not only high-performance but also intuitive and supremely comfortable for every user. With prestigious ISO9001 and ISO45001 certifications, we consistently uphold the highest standards of quality and safety across all our creations, reinforcing our commitment to excellence.
A robust and responsive after-sales support system lies at the heart of our business philosophy, ensuring seamless service experiences and long-term value for all our cherished customers. From cutting-edge fitness machines to comprehensive strength training systems, Hessen empowers individuals worldwide to embrace a healthier lifestyle, elevate their fitness journey, and collaboratively build a stronger future.
FACTORY EXHIBITION
MAIN PRODUCT
PRODUCT ADVANTAGES
USER FEEDBACK
WHY CHOOSE US
OUR EXHIBITION
PACKING & SHIPPING
Q1. Why do we choose you?
1. Factory direct supply ensures unbeatable pricing.
2. A diverse range of products: robust strength equipment, commercial cardio machines, and custom fitness equipment tailored to your needs.
3. Expertise in professional OEM and ODM capabilities, allowing for bespoke solutions.
4. Strong, professional R&D capabilities drive continuous innovation.
5. A strict quality control system ensures consistency and reliability.
6. Quick response and fast delivery orders paired with excellent after-sales service. 7. We boast a professional design team for customized design requirements.
Q2. What is the delivery port?
A: FOB China at your choice of Tianjin Port, Qingdao Port, or Shenzhen Port, providing flexibility and convenience.
Q3. What are your payment terms?
A: T/T with 30% deposit and the balance of 70% due before delivery, offering security and assurance.We will provide a full gallery of the products and packaging before the final balance, ensuring your satisfaction and peace of mind.
Q4. What is your delivery time?
A: Typically, delivery takes 10-30 days from the receipt of your advance payment, depending on the order quantity and ensuring timely fulfillment.For select series, we maintain product frames in stock for expedited availability.
Q5. How about your spare parts?
A: We provide 2% of the total amount in easy-wear spare parts. Please consult the spare parts list to ensure your equipment's longevity and performance.
Q6. Do you test all goods before delivery?
A: Absolutely, we perform a rigorous 100% test on all products before delivery to guarantee quality and satisfaction.
Q7: How do you make our business a long-term and good relationship?
A: We offer premium products accompanied by exceptional quality, respect every customer, and uphold integrity and sincerity, fostering lasting relationships irrespective of origin.
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