Guangdong Five-Star Health Industry Co., Ltd., proudly operating under the prestigious Hessen brand, is a globally recognized leader in the world of fitness equipment. We are celebrated for our innovative designs and commitment to excellence. With a dedicated team specializing in research, development, and manufacturing, we are unwaveringly committed to driving innovation and engineering excellence, ensuring that each product is crafted with precision and care. Our top-tier fitness solutions are trusted by customers in over 50 countries, showcasing our expansive global vision and unwavering dedication to providing unparalleled quality and performance.
At Hessen, we hold the firm belief that fitness should be both effective and enjoyable, merging the best of both worlds for an outstanding workout experience. That's why we put a strong emphasis on scientific training principles and user experience, ensuring our equipment is not only high-performance but also intuitive and comfortable, providing the ultimate workout experience. Proudly holding ISO9001 and ISO45001 certifications, we maintain the highest standards of quality and safety across all our creations, guaranteeing reliability and peace of mind for our valued users.
Our robust after-sales support system is a cornerstone of our business philosophy, ensuring seamless service, enhanced customer satisfaction, and long-term value for all our esteemed clients. From state-of-the-art fitness machines to comprehensive strength training systems, Hessen empowers people worldwide to embrace a healthier lifestyle, elevate their fitness journey, and build a stronger future together.
FACTORY EXHIBITION
MAIN PRODUCT
PRODUCT ADVANTAGES
USER FEEDBACK
WHY CHOOSE US
OUR EXHIBITION
PACKING & SHIPPING
Q1. Why do we choose you?
1. Factory direct supply, eliminating middlemen to deliver exceptional value.
2. A wide range of products: strength equipment, commercial cardio equipment, and bespoke fitness equipment tailored to your needs.
3. Professional OEM and ODM capabilities, offering customization to match your unique preferences.
4. Robust and professional R&D capabilities, continuously pushing the boundaries of innovation.
5. Strict quality control system, ensuring consistent excellence in every product.
6. Quick response, fast delivery, and excellent after-sales service. 7. A professional design team dedicated to bringing your vision to life.
Q2. What is the delivery port?
A: FOB China Tianjin Port, Qingdao Port, or Shenzhen Port, offering flexible logistics solutions.
Q3. What are your payment terms?
A: T/T 30% as deposit, 70% before delivery, ensuring a smooth and secure transaction process.We will proudly present photos of the products and packages before you pay the balance, ensuring transparency and trust.
Q4. What is your delivery time?
A: Typically, it takes 10-30 days after receiving your advance payment, depending on the order quantity, ensuring timely delivery tailored to your needs.For certain series, we have product frames readily available to expedite the process.
Q5. How about your spare parts?
A: We provide 2% of the total amount for easy-wear spare parts. Please consult the spare parts list for detailed information.
Q6. Do you test all goods before delivery?
A: Yes, we conduct a 100% test before delivery, ensuring that every product meets our high standards of quality and reliability.
Q7: How do you make our business a long-term and good relationship?
A: We consistently provide exceptional products and quality, respect every customer, and offer the greatest sincerity and integrity regardless of their origin, fostering lasting partnerships.
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