Guangdong Five-Star Health Industry Co., Ltd., operating under the esteemed Hessen brand, stands as a globally recognized luminary in the fitness equipment arena. With a dedicated team that excels in research, development, and manufacturing, we are unwavering in our commitment to driving innovation and engineering excellence. Our products, which are trusted in over 50 countries, exemplify our global vision and steadfast commitment to delivering top-tier fitness solutions.
At Hessen, we hold the belief that fitness should seamlessly blend efficacy with enjoyment for an unparalleled experience. That's why we prioritize scientific training principles and user experience, ensuring our equipment is not only high-performance but also intuitive and supremely comfortable. With ISO 9001 and ISO 45001 certifications, we consistently uphold the highest standards of quality and safety in every product we create.
A robust after-sales support system is a cornerstone of our business philosophy, ensuring seamless service and delivering enduring value for our customers. From cutting-edge fitness machines to comprehensive strength training systems, Hessen empowers individuals worldwide to embrace a healthier lifestyle, elevate their fitness journey, and collaboratively build a stronger future.
FACTORY EXHIBITION
MAIN PRODUCT
PRODUCT ADVANTAGES
USER FEEDBACK
WHY CHOOSE US
OUR EXHIBITION
PACKING & SHIPPING
Q1. Why choose us as your preferred partner?
1. Direct from factory supply ensures the best prices.
2. Diverse product range: commercial strength equipment, cardio machines, and custom fitness solutions.
3. Expertise in OEM and ODM services for tailored solutions.
4. Strong and highly professional R&D capabilities to meet evolving needs.
5. Rigorous quality control system for guaranteed excellence.
6. Rapid response, swift delivery, and excellent after-sales service. 7. We boast a professional design team ready to innovate.
Q2. What is the designated delivery port?
A: Our shipments are facilitated through FOB China at Tianjin Port, Qingdao Port, or Shenzhen Port.
Q3. What are your payment terms?
A: A deposit of 30% is required, with the remaining 70% due before delivery. Payment via T/T is accepted.We will ensure you receive product and packaging photos prior to final payment of the balance.
Q4. What is your usual delivery timeline?
A: Typically, delivery ranges from 10-30 days post receipt of advance payment, contingent on order size.For select series, we have product frames readily available.
Q5. How do you handle spare parts?
A: We provide an additional 2% of the total order as easy-wear spare parts; please consult our comprehensive spare parts list.
Q6. Is rigorous testing conducted on all goods prior to dispatch?
A: Indeed, we perform a 100% test to ensure everything is in perfect condition before delivery.
Q7: What strategies do you employ to foster a long-term and positive business relationship with clients?
A: We are dedicated to delivering superior products and quality. We respect each customer and approach every interaction with utmost sincerity and integrity, regardless of their origin.
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