

Guangdong Five-Star Health Industry Co., Ltd., under the esteemed Hessen brand, stands as a globally acclaimed beacon in the fitness equipment industry. With an exceptional team devoted to research, development, and manufacturing, we are passionately committed to pioneering innovation and achieving engineering excellence. Our products, revered across more than 50 countries, are a testament to our global vision and unwavering pledge to provide premium fitness solutions.
At Hessen, we wholeheartedly believe that fitness should be a harmonious blend of effectiveness and enjoyment. Thus, we prioritize scientific training principles alongside user-friendly experiences, guaranteeing our equipment is not only high-performance but also inherently intuitive and comfortable. With ISO9001 and IS045001 certifications, we steadfastly adhere to the utmost standards of quality and safety in every creation.
A robust and efficient after-sales support system is fundamental to our business ethos, ensuring seamless service and enduring value for our customers. From advanced fitness machines to all-encompassing strength training systems, Hessen empowers individuals worldwide to pursue a healthier lifestyle, enhance their fitness journey, and collectively build a stronger future.
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Q1. Why do we choose you?
1. Direct factory supply ensuring competitive prices and quality control.
2. A comprehensive range of products: includes strength equipment, commercial cardio equipment, and custom fitness solutions.
3. Extensive professional OEM and ODM capabilities to meet all custom needs.
4. Strong, innovative, and professional R&D capabilities driving cutting-edge developments.
5. A rigorous quality control system ensuring only the finest products reach you.
6. Rapid response times, swift delivery, and exceptional after-sales service supported by our professional design team.
Q2. What is the delivery port?
A: We operate through major ports like FOB China Tianjin Port, Qingdao Port, or Shenzhen Port.
Q3. What are your payment terms?
A: Payment terms are T/T 30% as a deposit, with the remaining 70% due before delivery.We will provide you with photos of the products and packaging prior to the final balance payment.
Q4. What is your delivery time?
A: Typically, delivery takes 10-30 days post-receipt of advance payment, contingent on order quantity.Certain series may have product frames readily available for quicker dispatch.
Q5. How about your spare parts?
A: We offer 2% of the total order value in easy-wear spare parts; please consult our spare parts list for details.
Q6. Do you test all goods before delivery?
A: Absolutely, we conduct comprehensive 100% testing on all goods before delivery.
Q7: How do you ensure our business relations remain long-term and positive?
A: We deliver superior products and quality, respecting every customer with the utmost sincerity and integrity, irrespective of their origin.