Guangdong Five-Star Health Industry Co., Ltd., proudly operating under the prestigious Hessen brand, stands as a globally esteemed leader in the dynamic world of fitness equipment. With a dedicated team specializing in cutting-edge research, innovative development, and expert manufacturing, we are passionately committed to pioneering innovation and achieving engineering excellence. Our products earn the trust of customers in over 50 countries, reflecting our expansive global vision and unwavering commitment to delivering top-tier fitness solutions that inspire and empower.
At Hessen, we hold the belief that fitness should be a blend of effectiveness and enjoyment, making every workout a rewarding experience. That's why we emphasize scientific training principles and user experience, ensuring our equipment is not only engineered for high performance but also designed to be intuitive and comfortable. With ISO9001 and ISO45001 certifications, we uphold the pinnacle of quality and safety standards in every creation we bring to life.
A robust after-sales support system lies at the heart of our business philosophy, ensuring seamless service and long-term value for all our valued customers. From advanced fitness machines to comprehensive strength training systems, Hessen empowers individuals worldwide to embrace a healthier lifestyle, elevate their fitness journey, and build a stronger future together.
FACTORY EXHIBITION
MAIN PRODUCT
PRODUCT ADVANTAGES
USER FEEDBACK
WHY CHOOSE US
OUR EXHIBITION
PACKING & SHIPPING
Q1. Why do we choose you?
1. Factory direct supply, ensuring competitive pricing and efficient service.
2. A diverse range of products: from strength equipment to commercial cardio machines and custom fitness equipment.
3. Professional OEM and ODM capabilities, tailored to meet specific client needs.
4. Strong and professional R&D capabilities, driving innovation and product excellence.
5. A stringent quality control system, ensuring every product meets our high standards.
6. Quick response, fast delivery on orders, and exceptional after-sales service. 7. We boast a professional design team.
Q2. What is the delivery port?
A: FOB China at Tianjin Port, Qingdao Port, or Shenzhen Port, ensuring flexibility in logistics.
Q3. What are your payment terms?
A: T/T payment terms include a 30% deposit and a 70% balance before delivery.We will provide photos of products and packaging before you pay the balance to ensure complete satisfaction.
Q4. What is your delivery time?
A: Typically, it takes 10-30 days after receiving your advance payment, depending on the order quantity.For some series, we have product frames readily available for expedited delivery.
Q5. How about your spare parts?
A: We provide a 2% allocation of the total amount for easy-wear spare parts; please consult the spare parts list for details.
Q6. Do you test all goods before delivery?
A: Yes, we conduct a 100% test before delivery to ensure the highest quality and performance.
Q7: How do you make our business a long-term and good relationship?
A: We offer outstanding products and quality, respect every customer with utmost sincerity and integrity, establishing a strong, lasting relationship regardless of their origin.
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