Guangdong Five-Star Health Industry Co., Ltd., under the distinguished Hessen brand, stands as a globally celebrated titan in the fitness equipment arena, driving innovation with unparalleled expertise. Our devoted team of specialists in research, development, and manufacturing is passionately committed to advancing the frontiers of innovation and achieving engineering brilliance. Trusted in over 50 countries worldwide, our products are a testament to our expansive global vision and unwavering dedication to providing premium fitness solutions of the highest caliber.
At Hessen, we foster the philosophy that fitness should be both powerful and enjoyable, enhancing lives with every use. We prioritize scientific training principles and user-centric design, ensuring our equipment delivers not only outstanding performance but also intuitive comfort and ease of use. Our ISO9001 and ISO45001 certifications are a testament to our commitment to maintaining the pinnacle of quality and safety across all our creations.
Our business ethos is anchored in a comprehensive after-sales support system, guaranteeing consistent service excellence and enduring value for every customer. From cutting-edge fitness machines to holistic strength training systems, Hessen empowers individuals globally to embark on a healthier journey, enhancing their fitness experience and forging a stronger future together.
FACTORY EXHIBITION
MAIN PRODUCT
PRODUCT ADVANTAGES
USER FEEDBACK
WHY CHOOSE US
OUR EXHIBITION
PACKING & SHIPPING
Q1. Why do we choose you?
1. Factory direct supply ensures authenticity and quality.
2. Extensive variety of products: from robust strength equipment to commercial cardio machines and bespoke fitness solutions.
3. Exceptional OEM and ODM capabilities to tailor to your unique needs.
4. Remarkable and professional R&D capabilities, ensuring cutting-edge solutions.
5. Rigorous quality control system to guarantee superior standards.
6. Swift response and fast delivery ensure efficiency; stellar after-sales support enhances customer satisfaction. 7. We boast a professional design team to cater to your aesthetic and functional preferences.
Q2. What is the delivery port?
A: FOB China Tianjin Port, Qingdao Port, or Shenzhen Port, offering flexible shipping options.
Q3. What are your payment terms?
A: T/T 30% as deposit, with 70% due before delivery, providing a balanced and secure transaction process.Prior to final payment, we will provide comprehensive photographs of products and packaging to ensure transparency.
Q4. What is your delivery time?
A: Typically, delivery is within 10-30 days post receipt of advance payment, contingent on order volume, ensuring timely fulfillment.For select series, product frames may be readily available to expedite delivery.
Q5. How about your spare parts?
A: We supply 2% of the total procurement in easy-wear spare parts; please refer to the spare parts list for specifics.
Q6. Do you test all goods before delivery?
A: Absolutely, we conduct a thorough 100% testing of all goods prior to dispatch, ensuring impeccable quality.
Q7: How do you make our business a long-term and good relationship?
A: By delivering exceptional products and quality, we honor each customer with utmost sincerity and integrity, building lasting relationships irrespective of origin.
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